Human Resource and Labour Relations Matters

Paperback | 340 Pages

Human Resource and Labour Relations Matters in Private Healthcare Practices and Private Hospitals.

Healthcare practitioners are clinically trained, yet in delivering effective healthcare, they depend heavily on non-clinical staff. Clients do not evaluate their experience in fragments; the quality of service they receive from support staff shapes their perception of the practitioner.

In this book, I use psychological theory and labour relations principles to explore how healthcare practitioners can effectively manage their teams to ensure high-quality, holistic service delivery.