Human Resource and Labour Relations Matters
R300,00
Paperback | 340 Pages
Human Resource and Labour Relations Matters in Private Healthcare Practices and Private Hospitals.
Healthcare practitioners are clinically trained, yet in delivering effective healthcare, they depend heavily on non-clinical staff. Clients do not evaluate their experience in fragments; the quality of service they receive from support staff shapes their perception of the practitioner.
In this book, I use psychological theory and labour relations principles to explore how healthcare practitioners can effectively manage their teams to ensure high-quality, holistic service delivery.
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Sibusiso Mhlongo –
Once the stage has been set, players eager to engage in action, a wiser guy asked for proof of collaborative co-values that will create cohesion for them to achieve their goal. Sibusiso Mhlongo, a humble, yet passionate counselling Psychologist, writer of education and training books and a true servant of the people hereby present this book. Reading and listening to the content of the subjects that are covered, I am persuaded to say that this tool goes far beyond the above state institutions to public and private sector organizations that come short of some of the knowledge, skills and other necessary information discussed . Sibusiso has done in-depth research on this subject and drew information from experienced Human Resource and Labour Relations Professionals and Practitioners. I have no doubt that the players, viz, the professionals, labour and human resources who will read and use this book as a reference have what will enable them to achieve their common goal. Henry Ford put it better thus: Quote: “Coming together is a beginning, staying together is a progress and working together is a success” Abasai B. Mhlongo- Former Officer (Captain) in the Salvation Army South African Territory